FAQ
Things we get asked the most. And the things we feel you want to know but might be afraid to ask! Feel free to ask us anything, we aren't shy we will tell you anything you want to know!
It's up to you!
Ladies - It is so much more comfortable for clients and a better flowing massage if there are no straps on the shoulders and backs. However if that is a boundary of yours we respect it!
I know that doesn't help but 50% of people take it off 50% leave it on. If it's in the way we might have to hike the material up or down (so gentlemen remember that means we the longer material the more bunching we do to be able to uncover you quads and hamstrings)
It is not weird at all to be naked. Lots of therapist prefer it for efficiency sake. You will never be exposed, linens will cover you.
Socks - If you want to leave socks on you can, we do have a foot heater so we see this as an indication that you do not want your feet worked on.
Then we will not touch you there!
Most low back and hip pains originates from the glutes and we feel it is a great way to release tension, however if you clench at the idea of someone pushing into your bottom just let us know.
We try to ask every client if there is any area they do not like having touched before the start of the session so you do not feel pressured.
If it is another area of the body such as face scalp feet, whatever! just let us know so we can give you more time in another area that you do like worked on.
Always!
Your private areas will always be covered. When we need you to turn over we will raise the linens so you have room to move, the linens will be blocking the therapist from seeing anything so you may need to let us know when you are in position.
We use black linens to ensure no one can see threw the linens if you request the blanket off at anytime
We will only expose the area of the body we are working on to keep you warm and comfortable. If we need to move your limbs in anyway we make sure we wrap the sheets around all sides of them limbs before moving. We even hand you both edges of the linens when we drape the legs (called a diaper drape for a reason)
It's nature
Yes it has happened but no we don't mention it. Physiologically we are moving blood threw the system and relaxing the body. It's very clinical and not very interesting.
We have thick bulky blankets that get piled up in many layers when we work on the legs, so we don't see anything and we aren't looking anyways.
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The therapist is usually so focused on anatomy, technique, pressure depth, what texture they feel from the muscle and how much time is left, We miss a lot of things that aren't directly related to your massage.
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If this does happen, we are professionals and simply continue thinking about those other 50 things are important to us. We do not discuss private areas with anyone. We are a health professional.
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Let me say it one more time for the people in the back
WE ARE HEALTH PROFESSIONALS AND WE ACT ACCORDINGLY
That place was not here!
ONCE MORE: WE ARE HEALTH PROFESSIONALS AND WE ACT ACCORDINGLY!
We do not even joke about this!
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We do not believe those establishments are even considered a massage therapy spa, and comparing our family friendly wellness spa to them is down right insulting.
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The sheer mention of this in our establishment is grounds for an abrupt halt in your session, Dismissal from our building, an invoice for the full amount of the session. suspension from any future appointments and the premises as well as police notification of solicitation.
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Me and my employees are humans, we will not be degraded devalued or harassed in anyway. Everyone has family, husbands, and kids to return to and I will not let anyone one feel violated in any manner. I will not allow the reputation of my craft to be tainted or tarnished. Do not even allude to this in a joking manner
You get your money back
you will not be charged for a service you believe was not worth the money. We won't make you jump threw hoops, (although we strive to always be better and improve we won't ask you to justify your reasons) We understand the Massage therapist client relationship is exactly that a relationship and its not always a perfect fit.
We compare it to Art. Not everyone gets Picasso, I'm more of a Leonardo Divinci girl myself. We don't want you to invest in something you don't believe is worth the price.
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It is also OK to decline re-booking. Though you may feel you received a great service you may be looking for another style or something you can't put into words. And that is OK too you may like a piece of art but not want it in your home just as you may feel you received a good value but aren't ready to commit to it long term.
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We will be understanding and will welcome you back when you decide to visit again. We take pleasure in serving you but your relaxation is the priority.
Let us know!
Products :We carry a varied of products for this reason. Many lotions contain tree nuts and can cause reactions so we can swap out for jojoba oil which tends to work great it is hypoallergenic organic and from one single ingredient.
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Scents: We can not guarantee there will be no scents if you have a sensitivity to smells in general but we have a copper plates cabinet that we can store our fragrances and essential oils in for your visit so they do not irritate your sinuses, we also recommend booking the first session of the day when possible to avoid any lingering aromatherapy.
4-6 weeks in general
We recommend 4-6 weeks as routine if you use your body a lot for work, and this includes sitting (it is very taxing on your joints and muscles) you may want to make it monthly. Your daily life will slowly add tension make on and we want to be taking it away at least at the same pace.
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If you have been out of a routine or experience a specific issue that is more chronic we may suggest grouping a few sessions closer together at first to help get your body back to its baseline. If you have any questions specific to you, please feel free to ask!
Oh you will know!
You might not know on your very first massage session, it can be like Goldie locks and the three bears. You might feel sore or tender a few days after and decide you don't like that feeling so adjust lighter. Maybe you feel the results were not as intense as you'd like so request a bit deeper.
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Every therapist and every client has a different gauge on light medium and deep but if you begin to clench and tighen up that is your body saying its too much. This makes it impossible for us to work muscles that have other muscles layered on top.
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Some areas also can be more tender than others, We have found the IT band (outside the leg) is sensitive so we go easier here but if that doesn't sound familiar you can always ask for more pressure.
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ASKING FOR MORE OR LESS PRESSURE DOES NOT HURT OUR FEELINGS WE WANT YOU TO LET US KNOW IT WILL HELP US MAKE SURE YOU GET WHAT YOU NEED.
You don't know what you don't know
If this is your first massage ever you may not even know what to ask you just feel like this is unfamiliar and you want to know more
You will enter the waiting area, most likely you will be greeted by the massage therapist, If not make yourself comfortable in our chaise lounges
We will introduce ourselves and bring you into the treatment room.
You can use the bathroom before we start if you need, If you need to mid session we do have a fresh robe and slippers waiting so you can avoid redressing altogether.
We will ask a few questions to verify what we should focus on and decide how to craft the best session for you.
We will have you undress after we leave the room to wash our hands. We typically start face down but you will be instructed.
You will slide under the linens and wait until you hear us knock.
when we come in we may adjust the table so you are comfortable.
we will let you know when we first add any heat, to not startle you ( the first steam towel or the first stones we use)
We will walk you threw the flipping process- you may need to turn over to face up and scoot down to your feet. ( the circle face cradle is taken out when your face up )
We end with you still covered. leaving a dry and a steam towel for you, as we exit and wash our hands again.
Your therapist will meet you in the waiting area to chekc you out and rebook
Only if you like to
Our therapist are instructed to not initiate a conversation, but to always engage once spoken too. We don't want you to feel like you need to entertain us. Small talk is stressful for some so we let you enjoy the music and the ocean sounds.
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Others relax by talking and we keep those conversations going, we have the best clients so this is easy!
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We let you choose with your actions and we follow your lead because moods can change day to day too.
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We really have no preference, we just go with your flow!
Always appreciated never expected
This is a service based industry so we appreciate tips and will gladly accept them with a smile but we will never expect you to tip.
Tipping culture has become exhausting lately and we are not in charge of your finances so we do not judge how much you tip or if you do not tip. This decision will never alter the service you receive with us.
15 Ermer road Salem NH
unit 210
The building is green. You will see businesses such as MOOs ice cream and Edward Jones from the road (route 111)
To enter use the center entrance located behind the flowers bed and tree in the sidewalk, between tessi's pizza and hot unity yoga.
Proceed upstairs ( a lift is available at the entrance to the right not the center entrance if needed)
unit 210 is the down the right wing hallway. The door is clearly marked and on the left.
Please come in and have a seat with Buddha!
Get in Touch
Is there something we didn't mention that you just need to know? text or email us.
